Store Manager: Markham

TFG Limited; Randburg; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading retail company in Randburg is seeking a Store Manager I to set sales targets, manage the store budget, and develop the team. The ideal candidate has over 5 years of experience in retail management with strong leadership and customer service skills. This role offers opportunities for personal growth and leadership within an exciting retail environment.

Qualifications

• 5 years retail store management experience with a minimum of 3 years flag store leadership experience.
• High flexibility and ability to adapt to different customers and situations.

Responsibilities

• Driving turnover to ensure achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff.
• Executing in-store merchandising strategy.

Skills

Leadership skills

Interpersonal communication

Customer service orientation

Organizational skills

Ability to work independently

Adaptability

Profit orientation

Education

Matric certificate

Tools

Dayforce

Yoobic

RFID applications

Job description

The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• A Matric certificate
• 5 years retail store management experience with a minimum of 3 years flag store leadership experience
• High flexibility and ability to adapt to different customers and situations.
• Knowledge in Dayforce, Yoobic and RFID applications will be advantages

Skills

• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
• Figure and admin orientated
• Management Experience
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Behaviours

• Action Oriented- readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About the Team

Join the Markham Movement! Dive into a world where style meets passion. At Markham, we offer the latest in smart and casual wear, from trendy footwear to must-have accessories and captivating fragrances. Our stores are vibrant hubs of youthful energy, dedicated to helping you discover the perfect look that speaks to your unique style. Be part of a brand that lives and breathes fashion – where every day is an opportunity to express yourself. Step into Markham and make your mark!