Assistant Store Manager (40hr) - Markham- Canal Walk

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 240,000 - 300,000; Full time

Job summary

TFG (The Foschini Group) in South Africa is seeking a Store Leader for Markham stores in the Wes-Kaap region to drive turnover, manage stock, lead staff, and execute merchandising standards.

You will recruit and develop staff, monitor customer service, and implement policies to deliver value to customers. The role requires 3+ years retail leadership experience, a Grade 12, and a passion for fashion. Join a dynamic, brand-diverse retailer focused on omnichannel experiences and people development.

Qualifications

• A Grade 12 qualification.
• A minimum of 3 years retail experience.
• A minimum of 2 years Store Leadership/Management experience.

Responsibilities

• Driving turnover to ensure achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, performance management.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Skills

Fashion interest

Customer service

Organized

Profit and turnover

Risk management

Communication

Initiative

Solutions orientation

Customer value management

Job description

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience

• A Grade 12 qualification
• A minimum of 3 years retail experience
• A minimum of 2 years Store Leadership/Management experience

Skills

• Have an interest in fashion
• A passion for excellent Customer services and sales environment
• Figure and admin orientated
• Organised and thorough
• Profit and turnover driven
• Able to manage risk within the store
• Theability to communicate and persuade effectively at all levels
• Abilityto show initiative and be resourceful
• Abilityto source and implement effective solutions in a fast-paced environment
• Customer Service Delivery
• Office Systems
• Policy & Procedures
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Behaviours

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

RESPONSIBILITIES

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

QUALIFICATIONS

• A Grade 12 qualification
• A minimum of 3 years retail or admin experience
• Previous Retail Management experience

Skills

• Have an interest in fashion
• A passion for excellent Customer services and sales environment
• Figure and admin orientated
• Organised and thorough
• Profit and turnover driven
• Able to manage risk within the store
• Theability to communicate and persuade effectively at all levels
• Abilityto show initiative and be resourceful
• Abilityto source and implement effective solutions in a fast-paced environment
• Customer Service Delivery
• Office Systems
• Policy & Procedures
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Behaviours

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Please ensure that your line manager is aware and supports your application

ABOUT US

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose‑led business, and on this team, you’ll share the pride of making an impact across a whole industry. We’re the designers, the makers, the shakers and the teams behind the scenes. Are you with us?

ABOUT THE TEAM

Join the Markham Movement! Dive into a world where style meets passion. At Markham, we offer the latest in smart and casual wear, from trendy footwear to must‑have accessories and captivating fragrances. Our stores are vibrant hubs of youthful energy, dedicated to helping you discover the perfect look that speaks to your unique style. Be part of a brand that lives and breathes fashion – where every day is an opportunity to express yourself. Step into Markham and make your mark!