Store Manager - Mall of The North

Energia Consulting; Polokwane; On-site; ZAR 400 000 - 500 000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their retail operations. In this pivotal role, you will ensure that best practices are upheld, delivering exceptional customer service while managing daily business activities. Your expertise in retail management and people skills will drive team performance and sales success. Join this iconic brand that merges art and homeware, and be part of a team that creates memorable moments for customers. If you are passionate about retail and have a knack for motivating teams, this opportunity is perfect for you.

Benefits

Medical benefits

Retirement benefits

Qualifications

• Minimum 5 years of retail and management experience required.
• Strong skills in customer service and inventory management.

Responsibilities

• Manage daily operations and ensure sales goals are met.
• Conduct onboarding and track inventory effectively.

Skills

People Management

Inventory Control

Customer Service

Staff Training

Reporting

Education

Matric / Grade 12

Additional qualification

Job description

Carrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally.

About the Role

As a Store Manager for Carrol Boyes you are a key member of the Retail Operational team, ensuring best practices are maintained and customers receive a level of service that surpasses all others.

Responsibilities

1. Manage daily operations of business and ensure sales goals are met
2. Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in-store marketing
3. Assign duties to relevant employees
4. Conduct onboarding of new employees
5. Ensure adherence to health and safety regulations
6. Track and manage inventory at store
7. Shifting staff to ensure effective cover
8. Daily, weekly & monthly reporting
9. Staff motivation

Qualifications & Experience

1. Matric / Grade 12 minimum requirement
2. Additional qualification an advantage
3. Minimum 5 years of retail and retail management experience demonstrated ability to train employees and be an effective salesperson
4. Strong customer service, stock management and communication skills
5. Luxury brand experience an advantage

Required Skills

1. People Management
2. Inventory Control
3. Customer Service
4. Staff Training
5. Reporting

Staff are employed on a Total Cost to Company basis, including Medical & Retirement benefits.

TCTC is between R16500.00 & R18500.00 per month, depending on experience.

Equal Opportunity Statement

Carrol Boyes is an equal opportunity employer, ensuring diversity in all levels of the organisation.