STORE MANAGER - (KLERKSDORP / NORTH WEST)

Econo Foods; Klerksdorp; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A fast-growing FMCG Retail company is seeking an experienced Retail Store Manager to lead their team in Klerksdorp. The ideal candidate will excel in driving sales, ensuring exceptional customer service, and managing store operations effectively. Responsibilities include recruiting and training staff, maintaining store standards, and ensuring compliance with health regulations. This position offers an opportunity to be part of a vibrant team committed to customer satisfaction and continuous improvement.

Qualifications

• Proven track record of achieving sales targets in a retail environment.
• Experience in managing store operations effectively.
• Ability to train and evaluate team members.

Responsibilities

• Drive sales by ensuring excellent customer service standards.
• Maintain outstanding store standards and merchandising.
• Recruit, train, and manage a high-performing team.
• Ensure compliance with health and safety regulations.

Skills

Sales achievement

Customer service excellence

Team leadership

Analytical skills

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant, colorful team sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition, fostering a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

PURPOSE OF THE ROLE

We are seeking a experienced Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. The Store Manager will be responsible for all operational aspects of the store, as well as empowering and leading the team to reach and exceed business objectives.

KEY RESPONSIBILITIES

• Drive sales by ensuring excellent customer service standards are maintained.
• Maintain outstanding store standards following company merchandising standards, stock management, and presentation, with correct pricing.
• Assist in stock receiving, stock counts, managing expiry dates, and stock condition.
• Recruit, train, and manage a high-performing team, supporting the company's Ho HOLA Culture.
• Handle cash management, including preparing floats, daily banking, and cashier support.
• Train, coach, and evaluate team members' performance.
• Ensure compliance with health and safety regulations, hygiene, and food safety standards.
• Analyze sales data to identify growth opportunities.
• Oversee store operations, including opening/closing procedures and security.
• Build and maintain positive relationships with customers, vendors, and stakeholders.