Store Manager I 40hr - The Fix - Hazyview - Mpumalanga

TFG (The Foschini Group); Durban; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a dynamic individual to lead their retail team in Durban. This role focuses on driving sales, managing stock, and ensuring exceptional customer service. With a commitment to creating remarkable omnichannel experiences, the company offers a vibrant work environment where you can inspire and develop your team. If you are passionate about retail and have a knack for leadership, this is your chance to make a significant impact in a fast-paced setting. Join a diverse group that values growth and innovation in the retail space.

Qualifications

• Minimum 3 years of retail experience, including at least 1 year in store leadership.
• Matric certificate required for this position.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment and staff development.

Skills

Customer Service Delivery

Negotiation & Selling

Leadership

Planning & Organizing

Strategic Sales Planning

Builds Customer Loyalty

Customer-Focused Approach

Effectively Presents Solutions

Managing the Sales Process

Drives Engagement

Education

Matric certificate

Job description

Responsibilities

1. Driving turnover to ensure the achievement of targets
2. Controlling expenses
3. Managing stock losses to ensure shrinkage is in line with the Company standard
4. People management, including recruitment, staff development, employee relations, and performance management
5. Executing in-store merchandising strategy and standards
6. Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands

Qualifications & Experience

1. A Matric certificate
2. Minimum 3 years of retail experience, including at least 1 year in store leadership

Skills

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & Procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
• Customer Focus - understands, anticipates, and meets customer needs and expectations
• Directs work - plans, organises, and directs activities to achieve outcomes
• Drives Engagement - inspires, motivates, and empowers individuals to excel
• Ensures Accountability - takes responsibility and holds others accountable for performance
• Optimizes Work Processes - assesses and improves work efficiency and effectiveness
• Values differences - respects diverse values, beliefs, and perspectives

Preference will be given to candidates from designated groups in terms of the Employment Equity Act.

About Us

TFG is a diversified retail portfolio of 34 brands, inspiring customers to live their best lives. We aim to create remarkable omnichannel experiences and provide growth opportunities for our team members. Join us and make an industry-wide impact.

About The Team

Fast fashion at great value, The FIX offers the latest trends aligned with international fashion. It is the go-to destination for fashion-forward customers seeking the latest styles.