Store Manager | @home | Canal Walk at The Foschini Group

Package & Remuneration

Job Description

Responsibilities:

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the company standard
• People management, including recruitment, staff development, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands

Qualifications:

• A Matric certificate
• 5 years retail store management experience with at least 3 years in flag store leadership
• Experience within furniture and homeware environment (advantageous)
• Hospitality experience (advantageous)

Skills:

• An excellent leader and business manager
• High flexibility and adaptability to different customers and situations
• A high sense of urgency with the ability to work independently
• Outstanding leadership, interpersonal, and communication skills
• Ability to work a flexible schedule
• Customer service excellence
• Financial and administrative orientation
• Organized and thorough
• Profit and turnover driven
• Risk management within the store
• Strategic sales planning
• Managing the sales process
• Customer value management

Competencies and Behaviors for Success:

• Taking on new opportunities and challenges with urgency, energy, and enthusiasm
• Building strong relationships inside and outside the organization
• Delivering customer-centric solutions
• Making timely, effective decisions
• Adopting innovations in digital and technological applications
• Motivating teams to achieve organizational goals
• Using feedback and reflection for personal growth
• Good communication and organizational skills
• Strong planning and multitasking abilities
• Independent work initiative
• Attention to detail

Additional Notes:

Preference will be given to candidates from designated groups as per the Employment Equity Act.

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About Us

Our people are our greatest asset. TFG is a diversified retail portfolio with 34 brands inspiring customers to live their best lives. We aim to create remarkable omnichannel experiences and are committed to growth and impact in the industry. Join us and be part of a purpose-led business making a difference.

About the Team

@home is a well-established homeware and furniture brand offering a range of premium products. We seek individuals passionate about creating a true omni-channel experience and exceeding guest expectations. Are you driven to make people feel at home?