Store Manager FMCG

Speedy Placements; Lenasia; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A prominent retail organization is seeking a Store Manager for a new mall in Lenasia. The role involves overseeing daily operations, managing a team, and ensuring high customer satisfaction. Ideal candidates will have strong communication skills and experience in store management. A Bachelor's degree in Business Administration is advantageous. This is a full-time on-site position.

Qualifications

• Strong customer service and satisfaction skills.
• Proven experience in store management roles.
• Ability to implement retail loss prevention strategies.

Responsibilities

• Oversee daily operations of the store.
• Manage staff and ensure customer satisfaction.
• Handle customer inquiries and complaints.

Skills

Customer Satisfaction and Customer Service skills

Strong Communication skills

Experience in Store Management

Knowledge of Retail Loss Prevention

Excellent leadership and team management skills

Ability to work under pressure and meet deadlines

Relevant experience in the FMCG sector

Education

Bachelor’s degree in Business Administration or related field

Job description

Company Description

A new role has become available - a FMCG Store Manager for a store in the retail FMCG industry at a new Mall in Lenasia. The company is well known with Stores in different areas of Gauteng.

Role Description

This is a full-time on-site role for a Store Manager, located in Lenasia. The Store Manager will be responsible for overseeing the daily operations of the store, managing staff, ensuring customer satisfaction, and maintaining a high level of customer service. Additional duties include implementing retail loss prevention strategies, managing inventory, handling customer inquiries and complaints, and ensuring the store meets sales targets.

Qualifications

• Customer Satisfaction and Customer Service skills
• Strong Communication skills
• Experience in Store Management
• Knowledge of Retail Loss Prevention
• Excellent leadership and team management skills
• Ability to work under pressure and meet deadlines
• Relevant experience in the FMCG sector is a plus
• Bachelor’s degree in Business Administration or related field is an advantage