Store Manager (Fashion & Retail Clothing)

Tyron Consultancy; Cape Town; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A retail consulting firm is seeking an experienced Store Manager for a position in Cape Town. The role involves managing store staff, overseeing retail operations, and achieving sales targets. Candidates should have 3 to 5 years of retail management experience and strong skills in coaching, customer service, and inventory control. This opportunity is ideal for candidates looking to lead a dynamic team in a fast-paced environment.

Qualifications

• 3 to 5 years retail management experience at retail chain or similar retailer.
• Demonstrable experience in coaching and developing people.
• Ability to work weekends, evenings and holidays as needed.

Responsibilities

• Manage store staff and operations to achieve set revenues.
• Oversee stock counts and manage inventory control.
• Ensure effective customer service and sales execution.

Skills

Retail management experience

Coaching and developing people

Analytical skills

Negotiation skills

Communication in English

Tools

Microsoft Office

Job description

Store Manager (Fashion & Retail Clothing) – Cape Town.

Our client is searching for a Store Manager for their Kenilworth store.

Key Performance Areas:

• Staff Management
• Stock Management
• Administration
• Customer service & Actual Sales
• Housekeeping
• Achieve set revenues and maintain required margins and KPIs
• Ensures effective store facilities management.
• Supervises the store employees in the areas of loss prevention, customer services.
• Provides management advice to staff on problems/store emergencies
• Verifies and monitors hours worked by temps on time sheets, controls overtime usage, etc
• Management of expenses to ensure they do not exceed budget e.g. telephone, stationery, petty cash, purchase orders etc
• Management of staffing plans
• Oversees stock counts
• Management of all operations programs
• Monitors and orders all store operating and merchandising suppliers e.g. signage, tags, stationery
• Cash management: opens and closes store in accordance with established policies and procedures i.e. verifies opening cash balance at each register, run daily bank up, etc.
• Oversees daily cash reconciliation and bank deposit procedures
• Communicate promotional event information to maximize the result of each event
• Execute staff dress in the store.
• Perform any and all duties normally assigned to subordinate staff to maintain staff coverage and to lead by example

Job Requirements:

• 3 to 5 years retail management experience at retail chain, brand or similar retailer
• Demonstrable experience in retail management, including experience in coaching and developing people
• Ability to use retail business systems and Microsoft Office
• Ability to work weekends, evenings and holidays as needed
• Ability to communicate in English
• Knowledge of retail operations, including Sales and Customer Service, Merchandising and promotional techniques, inventory control and loss prevention.
• Strong analytical and negotiation skills are a must
• Ability to establish and maintain effective working relationships with individuals from diverse backgrounds such as customers, other employees, and management staff