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A retail management company is seeking a skilled manager to oversee operations and profitability of a store in Gauteng. Responsibilities include planning, budgeting, procurement, customer service, and team leadership. The ideal candidate will have a proven track record in retail management and a strong ability to drive sales. The role promotes adherence to company values and compliance with relevant legislation.
Manage Profitability: Ensure the store's continuity, growth, and profitability by managing costs and maximizing sales turnover and returns. Identify new business opportunities, take calculated risks, and generate innovative ideas to implement these opportunities and maximize sales.
Planning and Budgeting: Collaborate with the Operations Executive and Regional Operations Manager to interpret business objectives into an operational plan for the store.
Procurement, Stock Control, and Merchandising: Oversee inward logistics, ensure products are purchased according to procurement policies, maintain optimal stock levels, and control stock losses.
Maintain Stock Variances: Keep stock levels optimal and manage stock variances effectively.
Financial Management: Prepare and adhere to the store budget in line with operational plans. Monitor and control financial processes according to best practices and company procedures.
Customer Service: Address customer complaints effectively and ensure their resolution. Coordinate promotions, advertising, and public relations to enhance the brand's market share following company procedures.
Accountability for Day-to-Day Operations: Oversee daily operations, administration, customer sales and service, and overall management of the branch employees.
Operational Analysis: Analyze operational data to identify problems and successes, and work with the Operations Management Support Team to enhance successes and resolve issues.
People Management: Inspire, motivate, guide, develop, and lead employees to meet store objectives. Apply company policies and best practices to maintain a harmonious labor environment.
Legislative Compliance and Corporate Governance: Ensure compliance with all relevant legislation and address legal matters appropriately.
Company Values and Culture: Uphold and promote the company's values and culture.