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A leading company in the retail sector is seeking a Store Manager to oversee daily operations, manage profitability, and lead a team. The role involves ensuring customer satisfaction, optimizing stock levels, and developing new business opportunities while upholding company values.
Manage Profitability: Ensure the store's continuity, growth, and profitability by managing costs and maximizing sales turnover and returns.
Identify New Business Opportunities: Take calculated risks and generate innovative ideas to implement new business opportunities and maximize sales.
Planning and Budgeting: Collaborate with the Operations Executive and Regional Operations Manager to interpret business objectives into an operational plan for the store.
Procurement, Stock Control, and Merchandising: Oversee the store's logistics, ensure products are purchased in line with company policies, maintain optimal stock levels, and control stock losses.
Maintain Stock Variances: Keep stock levels optimal and monitor variances.
Financial Management: Prepare and adhere to the store budget in line with operational plans; monitor financial processes according to best practices and company procedures.
Customer Service: Address customer complaints effectively and coordinate promotions, advertising, and PR to enhance the brand's market share following company procedures.
Day-to-Day Operations: Responsible for daily operations, administration, customer service, and overall management of store employees.
Operational Analysis: Analyze operational data to identify problems and successes, and work with the support team to improve business performance.
People Management: Inspire, motivate, develop, and lead employees to achieve store objectives, ensuring compliance with company policies and fostering a harmonious work environment.
Legislative Compliance and Corporate Governance: Ensure adherence to all relevant legislation and handle legal matters appropriately.
Company Values: Uphold and promote the company's values and culture.