Store Manager (45hr) - Totalsports - Oudtshoorn

Tfg Sports Division; Cape Town; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading retail store in Cape Town is looking for an achievement-oriented Store Manager. The ideal candidate will excel in customer service and people management, with strong financial skills. Responsibilities include driving sales, managing stock losses, and ensuring customer satisfaction. Candidates with relevant qualifications are preferred.

Qualifications

• Strong numerical and administrative skills.
• Excellent leadership and business management abilities.

Responsibilities

• Drive sales to achieve targets.
• Manage people, including recruitment and staff development.
• Ensure customer satisfaction by executing our customer service strategy.

Skills

Customer Service

Leadership

Organizational Skills

Numerical Skills

Detail-Oriented

Education

Relevant Qualifications

Job description

Position Description :

The store is seeking an achievement-oriented Store Manager with excellent customer service and people management skills. The ideal candidate will have retail experience, a flair for visual merchandising, and strong financial and administrative skills.

Responsibilities :

1. Drive sales to achieve targets
2. Control expenses
3. Manage stock losses to ensure shrinkage aligns with company standards
4. Manage people, including recruitment, staff development, employee relations, and performance management
5. Implement in-store merchandising strategies and standards
6. Ensure customer satisfaction by executing our customer service strategy and meeting customer demands

Requirements :

• Strong numerical and administrative skills
• Organized and detail-oriented
• Excellent leadership and business management abilities
• Driven by profit and sales growth
• Ability to manage store risks effectively
• Outstanding customer service orientation
• Quick learner
• Relevant qualifications are advantageous

Preference will be given to candidates from designated groups in accordance with the Employment Equity Act.