Store Manager (45hr) - Totalsports - Oudtshoorn

TFG Sports Division; Cape Town; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading retail company in Cape Town is seeking an achievement-oriented Store Manager to drive turnover and ensure excellent customer service. The ideal candidate will have retail management experience, strong organizational and leadership skills, and a focus on profit and turnover. Responsibilities include managing staff, controlling expenses, and executing merchandising strategies to enhance customer satisfaction.

Qualifications

• Experience in retail management is essential.
• Strong analytical skills are required for figures and administration.
• Ability to manage staff effectively and foster a good working environment.

Responsibilities

• Drive turnover to meet targets.
• Control expenses and manage stock losses.
• Lead and develop staff, ensuring a positive customer experience.

Skills

Customer service orientation

Leadership

Organizational skills

Profit-driven

Education

Relevant qualification

Job description

Position Description

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration.

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Excellent customer service orientation
• Have the ability to learn quickly
• A relevant qualification would be advantageous

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.