Store Manager (45hr) - Totalsports - Mooi River at The Foschini Group

Package & Remuneration

Job Description

Responsibilities:

1. Driving turnover to ensure the achievement of targets
2. Controlling expenses
3. Managing stock losses to ensure shrinkage is in line with the company standard
4. People management, including recruitment, staff development, employee relations, and performance management
5. Executing in-store merchandising strategy and standards
6. Ensuring customer satisfaction by implementing our customer service strategy and fulfilling customer demands

Qualifications & Experience:

1. A Matric certificate
2. Minimum 3 years retail experience with at least 1 year in store leadership

Skills:

1. Builds Customer Loyalty
2. Customer Service Delivery
3. Customer Value Management
4. Customer-Focused Approach
5. Effectively Presents Solutions
6. Initiates Compelling Sales Conversations
7. Knows the Buying Influences
8. Leverages Digital Communications with Customers
9. Manages Resistance
10. Managing the Sales Process
11. Navigates Customer Challenges
12. Negotiation & Selling
13. Planning & Organizing
14. Policy & Procedures
15. Strategic Sales Planning
16. Leadership

Behaviors:

1. Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
2. Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
3. Customer Focus - understands, anticipates, and meets customer needs and expectations
4. Directs work - effectively plans, organizes, and directs activities of individuals or teams to achieve desired outcomes
5. Drives Engagement - inspires, motivates, and empowers individuals to excel for the benefit of the team and organization
6. Ensures Accountability - takes responsibility and ensures others are held accountable for performance targets
7. Optimizes Work Processes - assesses and improves efficiency, effectiveness, and quality of work processes
8. Values Differences - recognizes, respects, and appreciates diverse values, beliefs, and perspectives

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across an entire industry.

We're the designers, the makers, the shakers, and the behind-the-scenes teams.

Are you with us?

About the Team

At Totalsports, we're all about PERFORMANCE, we INSPIRE, we're AUTHENTIC, we’re MOTIVATING, we INNOVATE, and we are REAL. We seek a team player passionate about sports, fitness, and health, who also develops, inspires, motivates, and drives high performance.

We're the #HomeofSport. Join us in our commitment to inspire and unlock potential by making sport & fitness accessible to everyone.