Store Manager (45hr) - Sterns - Walvis Bay (Namibia)

TFG Africa; Cape Town; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail company in Cape Town is seeking an achievement-oriented Store Manager. The role requires strong customer service and people management skills, along with retail experience. Responsibilities include driving turnover, managing stock, and ensuring customer satisfaction. Applicants should possess strong organizational skills and a passion for leadership. A relevant qualification is an advantage.

Qualifications

• Organized and thorough in operations.
• Ability to manage risks within the store.
• Strong figure and admin orientation.

Responsibilities

• Drive turnover to ensure targets are achieved.
• Control expenses to manage profitability.
• Manage stock losses in line with company standards.
• Recruit and develop staff effectively.
• Execute in-store merchandising strategies.
• Ensure high customer satisfaction levels.

Skills

Customer service orientation

Leadership

People management

Organizational skills

Financial acumen

Education

Relevant qualification (advantageous)

Job description

Position Description :

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities :

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements :

Figure and admin orientated

Organised and thorough

An excellent leader and business manager

Profit and turnover driven

Able to manage risk within the store

Excellent customer service orientation

Have the ability to learn quickly

A relevant qualification would be advantageous