Store Manager (45hr) -Sportscene - Vredenburg

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A retail group in South Africa is seeking an experienced Store Manager to drive sales and manage store operations. The ideal candidate must have at least 3 years of retail experience with a focus on customer satisfaction, leading a team, and achieving performance targets. This role offers the opportunity to work with dynamic teams in a vibrant retail environment.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses according to Company standard.
• People management, including recruitment and development of staff.
• Executing in-store merchandising strategy.
• Ensuring customer satisfaction.

Skills

Customer Service Delivery

Negotiation & Selling

Leadership

Planning & Organizing

Customer Loyalty Building

Education

Matric certificate

Job description

Job Description

Responsibilities:

1. Driving turnover to ensure the achievement of targets
2. Controlling expenses
3. Managing stock losses to ensure shrinkage is in line with the Company standard
4. People management, including recruitment, development of staff, employee relations, performance management
5. Executing in-store merchandising strategy and standards
6. Ensuring customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

1. A Matric certificate.
2. Minimum 3 years retail experience with at least 1 year in store leadership.

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & Procedures
• Strategic Sales Planning
• Leadership

Behaviors:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
• Customer Focus - understands, anticipates, and meets customer needs and expectations
• Directs work - plans, organises, and directs activities to achieve outcomes
• Drives Engagement - inspires, motivates, and empowers individuals
• Ensures Accountability - takes responsibility and ensures others meet performance targets
• Optimizes Work Processes - improves efficiency, effectiveness, and quality of work processes
• Values differences - respects diverse values, beliefs, and perspectives

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers, and the teams behind the scenes.

Are you with us?

About The Team

At Sportscene, you’ll be part of a brand that shapes streetwear culture in South Africa. Work with only the best of global and local brands and be at the forefront of trend, innovation, and youth fashion. This is more than just a job—it’s an opportunity to make your mark in a culture!