Store Manager (45hr) - Sportscene - N1 City - Cape Town

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A diversified retail company in South Africa seeks a Store Leader to drive sales and manage a team. The ideal candidate will have a Matric certificate and a minimum of 3 years retail experience, including leadership. Responsibilities include managing stock, driving turnover, and ensuring customer satisfaction. Join a company that offers growth opportunities in an engaging environment.

Qualifications

• Minimum 3 years retail experience, with at least 1 year in store leadership.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Managing stock losses to ensure shrinkage is in line with the company standard.
• Executing in-store merchandising strategy and ensuring customer satisfaction.

Skills

Customer service delivery

Leadership

Negotiation and selling

Planning and organizing

Strategic sales planning

Customer-focused approach

Education

Matric certificate

Job description

Job Description

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that inspire our customers to live their best lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth.

Responsibilities

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the company standard
• People management, including recruitment, staff development, employee relations, and performance management
• Executing in-store merchandising strategy and standards
• Ensuring customer satisfaction by implementing our customer service strategy and fulfilling customer demands

Qualifications & Experience

• A Matric certificate
• Minimum 3 years retail experience with at least 1 year in store leadership

Skills

• Builds customer loyalty
• Customer service delivery
• Customer value management
• Customer-focused approach
• Effectively presents solutions
• Initiates compelling sales conversations
• Knows the buying influences
• Leverages digital communication with customers
• Manages resistance
• Managing the sales process
• Navigates customer challenges
• Negotiation and selling
• Planning and organizing
• Understanding policies and procedures
• Strategic sales planning
• Leadership

Behaviors

• Action-oriented: readily takes on new challenges and opportunities with urgency and eagerness
• Builds networks: establishes and nurtures internal and external relationships for mutually beneficial partnerships
• Customer focus: understands, anticipates, and meets customer needs and expectations
• Directs work: plans, organises, and directs activities to achieve outcomes
• Drives engagement: inspires and motivates individuals to excel
• Ensures accountability: takes responsibility and ensures others meet performance targets
• Optimizes work processes: improves efficiency, effectiveness, and quality of work
• Values differences: respects diverse values, beliefs, and perspectives

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers, and the teams behind the scenes. Are you with us?

About The Team

At Sportscene, you’ll be part of a brand that shapes streetwear culture in South Africa. Work with only the best of global and local brands and be at the forefront of trend, innovation, and youth fashion. This is more than just a job—it’s an opportunity to make your mark in a culture!