Store Manager (45hr) - Sportscene - Langeberg - Mossel Bay at The Foschini Group

The Foschini Group; Parow; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company seeks a store manager to drive turnover and manage stock while ensuring excellent customer satisfaction. The ideal candidate will possess a Matric certificate and strong retail experience, enhanced by leadership skills. Join the dynamic team at Sportscene to influence streetwear culture and engage customers effectively.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment and performance management.

Skills

Builds Customer Loyalty

Customer Service Delivery

Negotiation & Selling

Planning & Organizing

Leadership

Education

Matric certificate

Job description

Package & Remuneration

JOB DESCRIPTION

Responsibilities:

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands

Qualifications & Experience:

• A Matric certificate
• Minimum 3 years retail experience with at least 1 year in store leadership

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & Procedures
• Strategic Sales Planning
• Leadership

Behaviors:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
• Customer Focus - understands, anticipates, and meets customer needs and expectations
• Directs work - effectively plans, organises, and directs activities to achieve desired outcomes
• Drives Engagement - inspires, motivates, and empowers individuals to excel for the benefit of the team and organisation
• Ensures Accountability - takes responsibility and ensures others meet performance targets
• Optimizes Work Processes - assesses and improves work efficiency, effectiveness, and quality
• Values differences - respects and appreciates diverse values, beliefs, and perspectives

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

ABOUT US

Who we are is because of our people. They are our greatest asset. TFG is a diversified retail portfolio of 34 brands that Inspire our Customers to live their Best Lives. Our vision is to create remarkable omnichannel experiences. TFG is more than a workplace; it's a launchpad for growth. Join us and explore opportunities across our brands. We're a purpose-led business, and on this team, you'll make an industry impact.

We're the designers, makers, shakers, and behind-the-scenes teams.

Are you with us?

ABOUT THE TEAM

At Sportscene, you'll be part of a brand shaping streetwear culture in South Africa. Work with top global and local brands and be at the forefront of trends, innovation, and youth fashion. This is more than a job—it's a chance to make your mark in a culture!