Store Manager (45hr) - Sportscene - Langeberg - Mossel Bay

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading company in South Africa's streetwear culture seeks a Store Leader to drive sales performance and manage a dedicated team. With a focus on customer satisfaction and excellent people management, this role offers an exciting opportunity in a vibrant retail environment. Join Sportscene and make your mark in youth fashion!

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• People management, including recruitment and staff development.
• Managing stock losses to ensure shrinkage in line with company standards.

Skills

Customer Service Delivery

Negotiation & Selling

Leadership

Planning & Organizing

Customer Focused Approach

Education

Matric certificate

Job description

Job Description

Responsibilities:

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the company standard
• People management, including recruitment, staff development, employee relations, and performance management
• Executing in-store merchandising strategy and standards
• Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands

Qualifications & Experience

• A Matric certificate
• Minimum 3 years retail experience with at least 1 year in store leadership

Skills

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & Procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
• Customer Focus - understands, anticipates, and meets customer needs and expectations
• Directs work - effectively plans, organises, and directs activities to achieve desired outcomes
• Drives Engagement - inspires, motivates, and empowers individuals to excel for the team and organization
• Ensures Accountability - takes responsibility and ensures others are held accountable for performance targets
• Optimizes Work Processes - assesses and improves work efficiency, effectiveness, and quality
• Values Differences - respects and appreciates diverse values, beliefs, and perspectives

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 lifestyle and apparel brands that Inspire our Customers to live their Best Lives. Our vision is to create remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for growth. Join us and explore opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll be proud to make an industry impact.

We’re the designers, makers, shakers, and behind-the-scenes teams.

Are you with us?

About The Team

At Sportscene, you’ll be part of a brand shaping streetwear culture in South Africa. Work with top global and local brands and be at the forefront of trend, innovation, and youth fashion. This is more than just a job — it’s an opportunity to make your mark in a vibrant culture!