Store Manager (45hr) - Markham - The Grove (Namibia)

Tfg Africa; Cape Town; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading retail company in Cape Town seeks a driven Store Manager to oversee operations and enhance customer satisfaction. The ideal candidate will possess strong leadership, customer service, and retail management skills, along with a proven ability to achieve financial targets. Join TFG Africa to lead and inspire a dedicated team in delivering excellence and driving store performance.

Qualifications

• Retail experience is essential.
• Strong leadership and business management skills required.
• Ability to learn quickly emphasized.

Responsibilities

• Drive turnover to ensure achievement of targets.
• Manage stock losses and ensure shrinkage adherence.
• Oversee recruitment and staff development.

Skills

Customer service

People management

Visual merchandising

Organizational skills

Profit-driven

Education

Relevant qualification

Job description

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities :

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements :

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Have the ability to learn quickly
• A relevant qualification would be advantageous

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Store Manager • Cape Town, Western Cape, ZA