Store Manager (45hr) - Markham - Matlosana Mall

Markham; Johannesburg; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A retail company in Johannesburg is seeking a motivated Store Manager to enhance customer service and manage store operations. The successful candidate will drive sales and oversee staff management, ensuring high efficiency and performance. Retail experience, strong leadership, and an eye for detail are essential. Preference will be given to candidates from designated groups under the Employment Equity Act.

Qualifications

• Experience in retail management.
• Ability to drive turnover and manage expenses effectively.
• Strong people management skills.

Responsibilities

• Drive turnover to meet targets.
• Control expenses to maintain profitability.
• Manage stock losses to align with company standards.
• Oversee recruitment and staff development.
• Ensure customer satisfaction by executing service strategy.
• Implement in-store merchandising strategy.

Skills

Customer service orientation

Leadership

Organizational skills

Business management

Profit and turnover driven

Education

Relevant qualification

Job description

Position Description

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration.

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Excellent customer service orientation
• Have the ability to learn quickly
• A relevant qualification would be advantageous

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act