Store Manager (45hr) - Foschini - Randfontein at The Foschini Group

The Foschini Group; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

A leading retail group seeks a retail manager to drive sales and manage in-store operations in Johannesburg. The role involves improving customer satisfaction, leading a team, and executing merchandising strategies. Ideal candidates will have a Matric certificate and significant retail experience.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses and managing stock losses.
• People management, including recruitment and performance management.

Skills

Customer Service Delivery

Leadership

Negotiation & Selling

Planning & Organizing

Strategic Sales Planning

Education

Matric certificate

Job description

Package & Remuneration

Job Description

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the company standard
• People management, including recruitment, staff development, employee relations, and performance management
• Executing in-store merchandising strategy and standards
• Ensuring customer satisfaction by implementing our customer service strategy and fulfilling customer demands

Qualifications & Experience

• A Matric certificate
• Minimum 3 years retail experience with at least 1 year in store leadership

Skills

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & Procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
• Customer Focus - understands, anticipates, and meets customer needs and expectations
• Directs Work - plans, organises, and directs activities to achieve desired outcomes
• Drives Engagement - inspires, motivates, and empowers individuals to exceed expectations for team and organizational benefit
• Ensures Accountability - takes responsibility and holds others accountable for performance targets
• Optimizes Work Processes - assesses and improves work efficiency, effectiveness, and quality
• Values Differences - respects and appreciates diverse perspectives and beliefs

Preference will be given, but not limited to, candidates from designated groups as per the Employment Equity Act.

About Us

TFG is an internationally diversified retail portfolio of 34 lifestyle and apparel brands that inspire customers to live their best lives. Our vision is to create remarkable omnichannel experiences. We are more than a workplace; we're a launchpad for growth, offering opportunities across our brands. Join us and make an industry-wide impact.

About the Team

Foschini has been dressing fashionable South African women for 100 years, supporting and inspiring women to create a better future. We offer stylish, contemporary fashion including smart and casual wear, denim, accessories, lingerie, footwear, cosmetics, jewelry, and kidswear. Join our energetic and creative team to help deliver the latest trends and bring fashion to life with vibrant, on-trend styles!