Store Manager (45hr) - Foschini - Randfontein

TFG (The Foschini Group); Gauteng; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Join TFG (The Foschini Group) as a Store Manager, where you'll lead a dynamic team in driving sales and ensuring exceptional customer service. With a focus on leadership and stock management, this role offers a vibrant opportunity to impact the retail landscape in South Africa. If you're passionate about fashion and customer experiences, this is your chance to make a significant contribution to a celebrated brand.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Managing stock losses to ensure shrinkage is in line with company standard.
• People management, including recruitment and performance management.

Skills

Customer Service Delivery

Negotiation & Selling

Leadership

Strategic Sales Planning

Planning & Organizing

Effectively Presents Solutions

Education

Matric certificate

Job description

Job Description

Responsibilities:

1. Driving turnover to ensure the achievement of targets
2. Controlling expenses
3. Managing stock losses to ensure shrinkage is in line with the company standard
4. People management, including recruitment, staff development, employee relations, and performance management
5. Executing in-store merchandising strategy and standards
6. Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands

Qualifications & Experience

1. A Matric certificate
2. Minimum 3 years retail experience with at least 1 year in store leadership

Skills

1. Builds Customer Loyalty
2. Customer Service Delivery
3. Customer Value Management
4. Customer-Focused Approach
5. Effectively Presents Solutions
6. Initiates Compelling Sales Conversations
7. Knows the Buying Influences
8. Leverages Digital Communications with Customers
9. Manages Resistance
10. Managing the Sales Process
11. Navigates Customer Challenges
12. Negotiation & Selling
13. Planning & Organizing
14. Policy & Procedures
15. Strategic Sales Planning
16. Leadership

Behaviors

1. Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
2. Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
3. Customer Focus - understands, anticipates, and meets customer needs and expectations
4. Directs work - plans, organises, and directs activities to achieve outcomes
5. Drives Engagement - inspires, motivates, and empowers individuals to excel
6. Ensures Accountability - takes responsibility and holds others accountable
7. Optimizes Work Processes - improves efficiency and effectiveness
8. Values Differences - respects diverse perspectives

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives. Our vision is to create remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an industry-wide impact.

We’re the designers, the makers, the shakers, and the behind-the-scenes teams.

Are you with us?

About The Team

Foschini has been dressing fashionable South African women for 100 years, supporting and inspiring women to create a better future.

We are your destination for stylish, contemporary fashion—from smart and casual wear to denim, leisurewear, accessories, lingerie, footwear, cosmetics, jewelry, and kidswear. We offer great value and a modern shopping experience. We're seeking energetic and creative individuals to join our team and help us deliver the latest trends. Join us and be part of a brand that brings fashion to life with vibrant, on-trend styles!