Package & Remuneration
Job Description
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the company standard
- People management, including recruitment, staff development, employee relations, and performance management
- Executing in-store merchandising strategy and standards
- Ensuring customer satisfaction by implementing our customer service strategy and fulfilling customer demands
Qualifications & Experience:
- A Matric certificate
- Minimum 3 years retail experience with at least 1 year in store leadership
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & Procedures
- Strategic Sales Planning
- Leadership
Behaviors:
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
- Customer Focus - understands, anticipates, and meets customer needs and expectations
- Directs work - plans, organises, and directs activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates, and empowers individuals to excel for the benefit of the team and organization
- Ensures Accountability - takes responsibility and holds others accountable for performance targets
- Optimizes Work Processes - assesses and improves work efficiency, effectiveness, and quality
- Values differences - respects and appreciates diverse values, beliefs, and perspectives
Note: Preference will be given to candidates from designated groups as per the Employment Equity Act.
About Us
TFG is an internationally diversified retail portfolio of 34 lifestyle and apparel brands that inspire customers to live their best lives. Our vision is to create remarkable omnichannel experiences. We are more than a workplace—it's a launchpad for your growth. Join us and explore opportunities across our brands. We are a purpose-led business committed to making an industry-wide impact.
About the Team
Foschini has been dressing fashionable South African women for 100 years, supporting and inspiring women to create a better future. We offer stylish, contemporary fashion and a modern shopping experience. Join our energetic and creative team to help deliver the latest trends and bring fashion to life with vibrant, on-trend styles!