Store Manager (45hr) - Exact - Mukuba (Zambia)

Exact; Cape Town; On-site; ZAR 250,000 - 450,000; Full time

Job summary

A leading retail company seeks a dynamic Store Manager in Cape Town. The ideal candidate will possess exceptional leadership and customer service skills, with a strong focus on driving sales and managing operations effectively. Responsibilities include ensuring customer satisfaction, managing stock, and achieving financial targets. A relevant qualification in retail management is advantageous.

Qualifications

• Strong figure and admin orientation.
• Able to learn quickly and manage risks effectively.
• Experience in retail management is preferred.

Responsibilities

• Drive turnover to meet targets and control expenses.
• Manage stock losses and ensure customer satisfaction.
• Oversee recruitment, training, and performance management of staff.

Skills

Customer service orientation

Leadership

Organisational skills

Risk management

Education

Relevant qualification

Job description

Position Description :

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities :

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements :

Figure and admin orientated

Organised and thorough

An excellent leader and business manager

Profit and turnover driven

Able to manage risk within the store

Excellent customer service orientation

Have the ability to learn quickly

A relevant qualification would be advantageous