Store Manager (40hr) - @Home - Tygervalley - Cape Town

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail group seeks a Store Manager to enhance turnover and ensure customer satisfaction. The ideal candidate will have strong leadership skills, with a Matric qualification and over 5 years of retail experience, including 3 years in leadership roles. This position requires excellent communication abilities and a strategic approach to sales and operations.

Qualifications

• Minimum 5 years of retail experience, with at least 3 years in store leadership.

Responsibilities

• Drive turnover to achieve targets and control expenses.
• Manage stock losses and execute in-store merchandising strategies.
• Oversee people management including recruitment and staff development.

Skills

Leadership

Business Management

Flexibility

Interpersonal Skills

Customer-Centric Approach

Detail-Oriented

Profit Driven

Strategic Sales Planning

Education

Matric certificate

Job description

Responsibilities

Driving turnover to ensure achievement of targets

Controlling expenses

Managing stock losses to ensure shrinkage is in line with the company standard

People management, including recruitment, staff development, employee relations, and performance management

Executing in-store merchandising strategy and standards

Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands

Qualifications

A Matric certificate

Minimum 5 years retail experience with at least 3 years in store leadership

Skills

• Excellent leadership and business management skills
• High flexibility and adaptability to different customers and situations
• Strong sense of urgency and ability to work independently
• Outstanding interpersonal and communication skills
• Ability to work a flexible schedule
• Customer-centric approach and ability to execute customer service strategies
• Detail-oriented and organized
• Management experience
• Profit and turnover driven
• Risk management within the store
• Strategic sales planning and managing the sales process
• Customer value management

Competencies and Behaviors for Success

• Proactive in taking on new opportunities and challenges with energy and enthusiasm
• Effective relationship building inside and outside the organization
• Building strong customer relationships and delivering solutions
• Making timely decisions to advance organizational goals
• Adopting innovations in digital and technological applications
• Creating a motivating environment for team members
• Using feedback for personal growth
• Excellent communication and organizational skills
• Ability to multitask and work independently
• High attention to detail

Note: Preference will be given to candidates from designated groups in terms of the Employment Equity Act.