Store Manager (40hr) - @Home - Paarl Mall

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 350,000 - 450,000; Full time

Job summary

A leading company in retail is seeking a store leader to drive business success through effective management of people and resources. The role involves overseeing sales strategies, ensuring customer satisfaction, and maintaining operational standards. This is a great opportunity for an experienced retail professional to join a vibrant team and make a notable impact.

Qualifications

• Minimum 5 years of retail experience with at least 3 years in store leadership.

Responsibilities

• Driving turnover to ensure achievement of targets.
• Managing stock losses to ensure shrinkage is in line with company standard.
• People management, including recruitment and staff development.

Skills

Leadership skills

Business management skills

Interpersonal skills

Communication skills

Organizational skills

Education

Matric certificate

Job description

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the company standard
• People management, including recruitment, staff development, employee relations, and performance management
• Executing in-store merchandising strategy and standards
• Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands

Qualifications

• A Matric certificate
• Minimum 5 years retail experience with at least 3 years in store leadership

Skills

• Excellent leadership and business management skills
• High flexibility and adaptability to different customers and situations
• High sense of urgency with the ability to work independently
• Outstanding interpersonal and communication skills
• Flexible schedule to meet business needs
• Customer-focused with strong service execution
• Figures and admin-oriented
• Organized and thorough
• Profit and turnover driven
• Risk management within the store
• Strategic sales planning and managing the sales process
• Customer value management

Competencies and Behaviors for Success

• Taking on new opportunities with urgency and enthusiasm
• Building internal and external relationship networks
• Building strong customer relationships and delivering customer-centric solutions
• Making timely decisions to advance organizational goals
• Adopting innovations in digital and technological applications
• Creating a motivating environment for team members
• Using feedback and reflection for personal growth
• Effective communication and organizational skills
• Strong planning and multitasking abilities in a fast-paced environment
• Initiative and attention to detail

Additional Notes

Preference will be given to candidates from designated groups as per the Employment Equity Act.

About Us

TFG is a diversified retail portfolio with 34 brands, committed to inspiring customers and creating remarkable omnichannel experiences. We are a purpose-led business offering extensive growth opportunities. Join us to make an industry impact.

About The Team

@home has been redefining the homeware landscape with luxury, functionality, and innovation. We aim to create inspiring, comfortable spaces with a focus on quality, style, and staying ahead of trends.