STORE MANAGER -

Econofoods; Wes-Kaap; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A retail company is seeking a Retail Store Manager to lead their team and drive success in their store. The ideal candidate will excel in customer service, sales achievement, and operational management. Duties include managing stock, leading a team, and ensuring compliance with regulations. This role offers the opportunity to make a significant impact in a supportive environment.

Qualifications

• Proven track record of achieving sales targets.
• Experience in managing store operations.
• Strong leadership and team management skills.

Responsibilities

• Drive and promote sales through exceptional customer service.
• Ensure compliance with health and safety regulations.
• Oversee all operational aspects of the store.

Skills

Customer service excellence

Sales achievement

Staff management

Risk management

Stock management

Job description

Our HO HOLA culture is characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

PURPOSE OF THE ROLE

We are seeking a dynamic and experienced Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. They will be skilled in reducing risk and stock losses, and ensuring world-class store standards to meet business targets. The Store Manager will be responsible for all operational aspects of the store, as well as empowering and leading the team of employees to reach and exceed business objectives.

Key Responsibilities

• Drive and promote sales by ensuring world-class customer service.
• Maintain excellent customer service standards at all times.
• Maintain outstanding store standards by following company merchandising standards, promoting stock, managing stock and merchandising to optimize product availability and presentation, and ensuring correct pricing of products.
• Assist in receiving stock, conducting stock counts, managing expiry dates, and monitoring stock condition.
• Recruit, train, and manage a high-performing team while building and supporting the company's Ho Hola Culture.
• Handle cash management, including preparing floats, daily banking, and providing cashier support.
• Manage team training, coaching, and performance.
• Ensure compliance with all health and safety regulations, hygiene standards, and food safety standards.
• Analyze store sales data to identify opportunities for growth and improvement.
• Oversee store operations, including opening and closing procedures, and security.
• Build and maintain positive relationships with customers, vendors, and stakeholders.