Store Manager

ExecutivePlacements.com - The JOB Portal; Klerksdorp; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail company is seeking a Store Manager in Klerksdorp, South Africa. You will drive performance, oversee inventory, and ensure exemplary customer service while developing your team. Ideal candidates possess strong retail management experience and excellent leadership skills. This role requires working retail hours, including weekends and holidays.

Qualifications

• Proven retail management experience.
• Strong leadership and people management skills.
• Excellent communication and organisational skills.
• Target and results-oriented mindset.
• Passion for customer service and retail excellence.

Responsibilities

• Drive store performance to achieve and exceed sales targets.
• Oversee inventory controls and ensure effective stock management.
• Ensure exceptional customer experiences.
• Train, develop and motivate staff.
• Ensure strict adherence to company policies.

Skills

Retail management experience

Leadership skills

Communication skills

Organisational skills

Customer service orientation

Job description

Overview

Recruiter: Cash Crusaders Retail (Pty) Ltd
Job Ref: 3716579715
Date posted: Wednesday, September 24, 2025
Location: Klerksdorp, South Africa

Position

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Responsibilities

• Operational Management
  • Drive store performance to achieve and exceed sales targets.
  • Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
  • Ensure consistent implementation of merchandising and marketing standards.
  • Attract and retain a strong and loyal customer base.
• Inventory Management
  • Oversee inventory controls and ensure effective stock management.
  • Monitor store performance in line with stock availability and customer demand.
• Customer Service
  • Ensure exceptional customer experiences that exceed expectations.
  • Review and act on Mystery Shopper reports and customer feedback.
  • Resolve product and service-related complaints quickly and effectively.
  • Lead by example in reinforcing a customer-first culture among staff.
• People Management
  • Train, develop and motivate staff to reach full potential.
  • Plan for succession and promote internal growth.
  • Manage performance consistently and fairly.
  • Foster a positive, engaging and productive working environment.
• Administration & Compliance
  • Ensure strict adherence to company policies, systems, and procedures.
  • Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organisational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Working Hours

Retail hours, including weekends and public holidays