STORE MANAGER -

Econofoods; Klerksdorp; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A fast-growing FMCG retail company is seeking a Retail Store Manager to lead their Klerksdorp store. The ideal candidate will have a strong background in achieving sales targets and delivering top-notch customer service. Responsibilities include managing operations, leading a dynamic team, and maintaining high standards in store presentation and customer interaction. Join us in our mission to provide quality products while fostering an engaging work environment.

Qualifications

• Proven track record of achieving sales targets and managing store operations.
• Experience in delivering exceptional customer service.
• Ability to lead and develop a high-performing team.

Responsibilities

• Drive sales through world-class customer service.
• Maintain store standards and ensure proper merchandising.
• Recruit and train team members while supporting company culture.
• Handle cash management and prepare daily banking.
• Analyze sales data to identify growth opportunities.

Skills

Customer service

Sales management

Team leadership

Operational management

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant, colorful team sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

PURPOSE OF THE ROLE

We are seeking a dynamic and experienced Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. The Store Manager will be responsible for all operational aspects of the store, as well as empowering and leading the team of employees to reach and exceed business objectives.

Key Responsibilities

• Drive and promote sales by ensuring world-class customer service.
• Maintain excellent customer service standards at all times.
• Ensure outstanding store standards by following company merchandising standards, promoting stock, managing stock and merchandising to optimize product availability and presentation, and ensuring correct pricing of products.
• Assist in stock receiving, stock counts, managing expiry dates, and stock condition.
• Recruit, train, and manage a high-performing team while supporting the company's HO HOLA Culture.
• Handle cash management, including preparing floats, daily banking, and cashier support.
• Manage team training, coaching, and performance.
• Maintain and adhere to all health and safety processes and regulations, ensuring hygiene, food quality, and safety standards are followed.
• Analyze store sales data to identify opportunities for growth and improvement.
• Oversee store operations, including opening and closing procedures and security.
• Build and maintain positive relationships with customers, vendors, and stakeholders.