Store Manager

Call Centre Staffing; Gauteng; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading clothing brand is actively seeking a confident and energetic Store Manager for their Canal Walk location in Gauteng. The role involves leading a dedicated team of associates to deliver exceptional customer service, drive sales, and maintain brand image. Applicants should possess strong leadership skills and a background in retail management, preferably within a luxury fashion setting. Responsibilities include motivating the team, developing sales strategies, and ensuring an excellent store presentation.

Qualifications

• Minimum 2 years of retail store management experience.
• Strong leadership skills and customer-focused mindset.
• Experience in a high-end or luxury fashion environment preferred.

Responsibilities

• Lead and motivate a team to achieve sales targets.
• Implement strategies to drive sales growth.
• Ensure compliance with store operational policies.

Skills

Leadership

Customer Service

Communication

Analytical Skills

Education

Matric certificate

Job description

Our client, an upmarket, fast-paced growing Brand of clothing, is looking for a Store Manager. Our client is seeking a Store Manager for Canal Walk.

Position Info

The ideal candidate must be confident, ambitious, honest, loyal, conscientious, determined, humble, kind, and energetic. The Store Manager will be responsible for leading a team of sales associates and ensuring the smooth and successful operation of the store.

With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the manager will play a crucial role in achieving business objectives and fostering a positive work environment.

Key Responsibilities

• Lead, motivate, and coach a team of sales associates to achieve sales targets and deliver outstanding customer experiences.
• Set clear expectations and provide ongoing feedback and training to support team development and performance improvement.
• Foster a collaborative and supportive work environment where team members feel valued, empowered, and motivated to excel.
• Develop and implement strategies to drive sales growth and maximize revenue opportunities while maintaining profitability.
• Resolve escalated customer issues or complaints promptly and effectively, ensuring a positive resolution and preserving customer satisfaction and loyalty.
• Implement initiatives to enhance the overall customer experience.
• Oversee the visual presentation of the store, ensuring that merchandise displays are aesthetically pleasing, on-brand, and effectively showcase the products.
• Maintain compliance with company policies and procedures related to store operations, including opening and closing procedures, security protocols, and health and safety guidelines.
• Collaborate with senior management to develop and execute strategic plans and initiatives aligned with business objectives and market trends.

Qualifications

• At least 2 years of retail store management experience.
• Matric certificate.
• Proven experience in retail management, preferably in a high-end or luxury fashion environment.
• Strong leadership skills with the ability to inspire and motivate a team towards achieving goals.
• Excellent communication and interpersonal skills, with a customer-focused mindset.
• Analytical mindset with the ability to interpret sales data and make data-driven decisions.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

This job posting is active and available.