Store Manager

Vsp Vision; Gauteng; On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in optical services is seeking an Optical Outlets Supervisor to oversee the operation of its offices. The role involves training staff, ensuring compliance with company policies, and maintaining strong relationships with patients and doctors. Ideal candidates will have a bachelor's degree, optical experience, and proven leadership skills.

Qualifications

• Minimum of 2 years of leadership experience.
• Optical experience preferred.
• Proven strategic understanding of optometric processes.

Responsibilities

• Supervise and control operation of the office to ensure compliance with all company policies.
• Train new hires for various positions within Optical Outlets offices.
• Maintain positive patient/customer and public relations.

Skills

Leadership

Communication

Adaptability

Education

Bachelor's degree in related field

Job description

Description

The primary role of this position is to supervise and control the activities and operation of an Optical Outlets office.

Essential Functions

1. Train new hires for various positions within Optical Outlets offices
2. Supervise and control operation of the office to ensure compliance with all company policies and procedures
3. Maintain all product, equipment, and supplies in the office
4. Inform the District Manager of trends, needs, or problems
5. Maintain office operations within controllable expense budgets
6. Ensure proper promotional, merchandise, and display policies are followed
7. Maintain positive patient/customer and public relations, including follow-up on complaints
8. Establish professional relations with all doctors
9. Provide coaching in new product introduction, technical, and selling techniques
10. Supervise and follow up on all billing, including insurance and other payments
11. Reconcile all financial reports
12. Supervise and coordinate all doctor appointment scheduling
13. Notify the District Manager of staffing, training, or wage issues
14. Request approval for wage increases for subordinates
15. Inform the District Manager of quality or patient flow problems
16. Coordinate security-related matters
17. Inform the District Manager of operational or procedural changes needed
18. Perform tasks assigned by the District Manager

Requirements

Typically has the following skills or abilities:

• Bachelor's degree in related field or equivalent experience
• Minimum of 2 years of leadership experience in a business-related environment
• Optical experience preferred
• Proven leadership and strategic understanding of optometric business processes
• Ability to recruit, train, coach, and develop staff
• Strong communication skills
• Ability to manage priorities and adapt to changes

Working Conditions

The work environment is generally favorable, with adequate lighting and temperature, and no hazardous conditions.

Note: This description indicates the general nature and level of work performed and is not exhaustive of all duties and responsibilities.

VSP Vision is an equal opportunity employer and maintains a drug-free workplace. Compensation includes salary, bonuses, and commissions, with actual pay based on experience and other factors.

For more information on benefits, visit / careers