Store Manager

Quantum Recruitment; Cape Town; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail company is seeking a Store Manager for their Table Bay location in Cape Town. The ideal candidate will have 3 to 5 years of experience in retail management, demonstrating strong leadership in staff and stock management, as well as proven analytical skills. The role involves overseeing daily operations, ensuring exceptional customer service, and meeting revenue targets within budgetary constraints.

Qualifications

• 3 to 5 years retail management experience.
• Demonstrable experience in coaching and developing people.
• Ability to communicate in English.

Responsibilities

• Manage store operations, staff, and inventory.
• Achieve set revenues and maintain margins.
• Oversee cash management and daily reconciliation.

Skills

Staff Management

Customer Service

Administration

Negotiation

Analytical Skills

Tools

Microsoft Office

Job description

Store Manager position available in Table Bay, Cape Town.

Key Performance Areas:

• Staff Management
• Stock Management
• Administration
• Customer service & Actual Sales
• Housekeeping
• Achieve set revenues and maintain required margins and KPIs
• Ensures effective store facilities management.
• Supervises the store employees in the areas of loss prevention, customer services.
• Provides management advice to staff on problems/store emergencies
• Verifies and monitors hours worked by temps on time sheets, controls overtime usage, etc
• Management of expenses to ensure they do not exceed budget e.g. telephone, stationery, petty cash, purchase orders etc
• Management of staffing plans
• Oversees stock counts
• Management of all operations programs
• Monitors and orders all store operating and merchandising suppliers e.g. signage, tags, stationery
• Cash management: opens and closes store in accordance with established policies and procedures i.e. verifies opening cash balance at each register, run daily bank up, etc.
• Oversees daily cash reconciliation and bank deposit procedures
• Communicate promotional event information to maximize the result of each event
• Execute staff dress in the store.
• Perform any and all duties normally assigned to subordinate staff to maintain staff coverage and to lead by example

Job Requirements:

• 3 to 5 years retail management experience at retail chain, brand or similar retailer
• Demonstrable experience in retail management, including experience in coaching and developing people
• Ability to use retail business systems and Microsoft Office
• Ability to work weekends, evenings and holidays as needed
• Ability to communicate in English
• Knowledge of retail operations, including Sales and Customer Service, Merchandising and promotional techniques, inventory control and loss prevention.
• Strong analytical and negotiation skills are a must
• Ability to establish and maintain effective working relationships with individuals from diverse backgrounds such as customers, other employees, and management staff