Store Leader - Poetry - Woodlands Boulevard

Cape Union Mart Group; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A prominent retail company in Gauteng is seeking an experienced Store Manager to oversee operations and ensure profitability. The ideal candidate will have at least 5 years of store management experience and a proven track record in retail. Strong leadership, financial management, and customer service skills are essential. This role involves driving sales and managing stock effectively to deliver excellent service and achieve business goals.

Qualifications

• Minimum of 5 years’ Store Management experience.
• At least 8 years' Retail experience.
• Ability to communicate effectively at all levels.

Responsibilities

• Achieve annual sales budget by meeting daily and monthly goals.
• Manage financial aspects to ensure store profitability.
• Deliver exceptional customer service.

Skills

Leadership

Customer service

Stock management

Financial management

Relationship building

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.
• To deliverexceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements:

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience:

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.