Store Leader - Poetry - Dainfern

Cape Union Mart Group; Gauteng; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to drive sales and ensure operational excellence. This role involves achieving sales targets, managing financial aspects, and delivering outstanding customer service. The ideal candidate will inspire and lead a team while maintaining a positive work environment. With a focus on stock management and adherence to company policies, this position offers a unique opportunity to make a significant impact in a large retail setting. If you have a passion for retail and a proven track record in store management, this is the perfect opportunity to advance your career.

Qualifications

• 5+ years of store management experience in a large retail environment.
• Proficient in Microsoft Office and effective communication skills.

Responsibilities

• Achieve annual sales budget and manage store financials for profitability.
• Deliver exceptional customer service and maintain stock management.

Skills

Sales Management

Financial Management

Customer Service

Team Leadership

Stock Management

Effective Communication

Microsoft Office Proficiency

Education

Retail Management Experience

Store Management Experience

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• Achieve the annual sales budget by meeting and exceeding daily and monthly targets to ensure business sustainability.
• Manage and control the store's financial aspects to ensure profitability.
• Adhere to merchandising standards aligned with brand requirements to maintain a good product mix.
• Ensure proper stock management and control to minimize loss and ensure product availability by monitoring stock-related risks.
• Deliver exceptional customer service to provide the best customer experience.
• Build and maintain excellent relationships with all relevant service providers (internal and external).
• Manage human resources effectively by recruiting, planning, and administering payroll properly.
• Inspire, motivate, develop, and hold team members accountable appropriately.
• Align team members with the company culture and foster a positive work environment.
• Implement all company policies and procedures.
• Maintain health & safety practices.

Behavioral Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership and passion.
• Taking ownership of responsibilities.
• Building and maintaining relationships.
• Innovation and ability to manage change effectively.
• Adaptability in thinking and approach.
• Delivering results and meeting customer expectations.
• Follow instructions and procedures accurately.
• Leading and supervising teams.
• Achieving personal work goals and objectives.

Minimum Requirements:

• Proficiency in Microsoft Office and computer skills.
• Clear criminal record.
• Effective communication skills at all levels.

Experience:

• Minimum of 5 years’ store management experience.
• Minimum of 8 years' retail experience.
• Experience working in a large retail store with an annual turnover of more than R 20 million.