Store Leader - Old Khaki - Pavilion Mall

Old Khaki; KwaZulu-Natal; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading retail company in KwaZulu-Natal is seeking a Store Manager to drive sales, manage finances, and ensure exceptional customer service. The ideal candidate will have extensive retail experience and strong leadership skills, fostering a positive team environment while adhering to company standards.

Qualifications

• Minimum of 5 years' Store Management experience.
• Minimum of 8 years' Retail experience.

Responsibilities

• Achieve annual sales budget and manage store profitability.
• Ensure exceptional customer service and proper stock management.
• Inspire and develop team members while adhering to company policies.

Skills

Leadership

Communication

Customer Service

Problem Solving

Tools

Microsoft

Job description

Duties and Responsibilities:

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.
• To deliverexceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements:

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience:

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.