Store Leader - Fourways Concept Store

Dermalogica; Johannesburg; On-site; USD 25,000 - 35,000; Full time

Job summary

Dermalogica is looking for a motivated Store Leader for their Fourways Concept Store in Johannesburg. This role involves driving sales, managing staff, and ensuring exceptional customer service. Candidates should have a Skin Care diploma and supervisory experience, with a passion for high-end skincare products.

Qualifications

• 4 years experience in a supervisory role.
• Previous experience with high-end skin care brands.

Responsibilities

• Drive sales and business objectives.
• Conduct detailed client consultations and follow-ups.
• Manage inventory and daily operations.

Skills

Sales

Customer Service

Management

Education

3 year Skin Care diploma

Job description

Job title : Store Leader - Fourways Concept store

Job Location : Gauteng, Johannesburg Deadline : July 23, 2025 Quick Recommended Links

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Dermalogica is recruiting a driven, organized and experienced store lead to drive sales and Business Objectives and to be a Brand Ambassador in our Fourways Dermalogica Concept Store.

• To ensure that sales and treatment revenue targets for the store is met monthly.
• To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated.
• Telephonic post treatment and retail follow ups with customers.
• Manage customer complaints, product returns & ensure the highest level of customer service are adhered to in the store.
• Manage the POS system
• Manage the day to day staff, and roster coverage.
• Assist the concept stores manager with staff assessments and training of new and existing staff.
• Inventory is managed monthly and recorded
• Responsible for supporting the smooth running of daily operations in the store,
• The store is always correctly stocked, cleaned and merchandised effectively.
• The effective planning of, and participation during in store promotions.
• Participation in company promotional events e.g. marketing activities, golf days, launches, IDI training and trade shows.
• Maintain the highest level of personal hygiene and professional appearance at all times
• Ensure that all tasks and administration are performed according to the Policies and Procedures manual.
• To be completely familiar with all products, treatments and concepts offered by Dermalogica as well as all policies as outlined in the Policies and Procedures manuals.
• Maintain product knowledge by attending all Dermalogica classes regularly and to pass regular assessments (theory and practical)

Minimum Requirements :

• 3 year Skin Care diploma
• 4 years experience in a supervisory role
• Previous experience with high end skin care brand
• Sales / Retail / Business Development jobs

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Store Leader - Fourways Concept store • Johannesburg, ZA