Store Leader - Cape Union Mart - Travel & Safari - V&A Waterfront

Duties And Responsibilities

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business.
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock-related risks.
• To deliver exceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external).
• To manage human resources effectively by recruiting, planning, and administering payroll properly.
• To inspire, motivate, develop, and hold people accountable appropriately.
• To align team members to the company culture and create a positive work environment.
• Implement all company policies and procedures.
• Maintain health & safety practices.

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion.
• Taking ownership.
• Building & maintaining relationships.
• Innovation & ability to deal with change management.
• Thinking adaptively.
• Delivering results and meeting customer expectations.
• Follow instructions and procedures.
• Leading and supervising.
• Achieving personal work goals and objectives.

Minimum Requirements

• Proficiency in Microsoft Office applications.
• Clear criminal record.
• Effective communication skills at all levels.

Experience

• Minimum of 5 years’ store management experience.
• Minimum of 8 years' retail experience.
• Experience working in a large retail store with a turnover of more than R 20 million per annum.