Store Leader - Cape Union Mart - Loch Logan

Cape Union Mart Group; Vrystaat; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company in South Africa seeks an experienced Store Manager to achieve sales budgets, manage financial aspects, and provide exceptional customer service. The ideal candidate has over 5 years of store management experience in a large retail environment. Responsibilities include stock management, staff recruitment, and ensuring adherence to company policies. Leadership and communication skills are crucial for this role.

Qualifications

• 5+ years of Store Management experience.
• 8+ years of Retail experience.
• Experience in large retail store management with significant turnover.

Responsibilities

• Achieve annual sales budget through daily and monthly targets.
• Manage financial aspects for store profitability.
• Ensure good product mix according to merchandising standards.
• Manage stock to minimize loss and ensure availability.
• Provide exceptional customer service.
• Build relationships with service providers.
• Recruit, plan, and administrate payroll effectively.
• Motivate and develop team members.
• Implement company policies and procedures.
• Maintain health & safety practices.

Skills

Leadership

Customer service

Financial management

Stock management

Communication

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.
• To deliverexceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements:

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience:

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.