Store Leader - Cape Union Mart - Laguna Mall

Cape Union Mart Group; Langebaan; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company in Langebaan seeks a Store Manager to lead store operations. You will achieve sales budgets, manage financial aspects, and ensure exceptional customer service. Applicants should have at least 5 years of store management experience in the retail sector, with a strong focus on team development and adherence to company policies. This role promises a dynamic retail environment with significant responsibilities.

Qualifications

• Minimum 5 years of Store Management experience.
• Minimum 8 years' Retail experience.
• Experience in a large retail store with a turnover of more than R 20 million per annum.

Responsibilities

• Achieve the annual sales budget through proper financial management.
• Ensure exceptional customer service and team alignment with company culture.
• Implement company policies and maintain health & safety practices.

Skills

Microsoft – Computer Proficiency

Effective communication

Inspirational leadership

Relationship building

Change management

Job description

Overview

Store leadership role focused on achieving sales budgets, profitability, and exceptional customer experience within a retail environment.

Duties And Responsibilities

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
• To deliver exceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more than R 20 million per annum.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail