Store Assistant Manager - Kathu, Northern Cape

Dis-Chem Pharmacies Limited; Noord-Kaap; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Limited is seeking a Store Assistant Manager for our Kathu store in the Northern Cape. You will assist the Store Manager in running daily store operations, managing staff and achieving store targets while ensuring high standards of service and stock control.

Key responsibilities include HR admin, stock management, visual merchandising, and resolving customer issues. The role requires strong English, retail leadership experience, and the ability to work retail hours in a busy

Qualifications

• Grade 12 / Matric completed.
• Minimum 5 years Retail/FMCG experience across departments.
• Supervisor experience of at least 3 years.
• At least 2 years’ experience in Unisolv, SAP, or Qlikview.
• Experience with Kronos.
• Advantageous: relevant retail/FMCG qualification.

Responsibilities

• Assist the Store Manager with day-to-day store operations.
• Manage day-to-day HR administration including leave, hours of work and scheduling.
• Oversee performance management and development plans.
• Ensure stock is ordered daily and stock levels maintained.
• Manage stock flow to floor and coordinate stock takes biannually.
• Control shrinkage and handle customer compliments and complaints.
• Ensure merchandisers follow Dis-Chem merchandising standards and pricing.
• Ensure promotional stock and displays are planned, implemented and maintained.
• Ensure all store objectives are achieved.

Skills

Store management

Cash office

Staff development

English proficiency

Analytical skills

Time management

Interpersonal skills

Trustworthy

Education

Grade 12 / Matric

Retail/FMCG qualification (advantageous)

Tools

Unisolv

SAP

Qlikview

Kronos

Job description

Dis-Chem Pharmacies has an opportunity available for a Store Assistant Manager for their Northern Cape, Kathu Store. Assist the Store Manager with complete operation of the store. Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to determine inventory levels – anticipating customer demand. Prepare reports by collecting, analysing, and summarizing information.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Minimum of 5 years Retail/FMCG –Experience in all retail departments –Receiving, Administration, Cash Office or Sales Floor Management.
• Supervisor: Minimum of 3 years
• Minimum 2 years’ experience in Unisolv / SAP / Qlikview
• Previous experience with Kronos

Advantageous:

• Relevant retail/FMCG qualification

Job Description:

• Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling
• Manage the performance management process and ensure that personal development plans are adhered to
• Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels
• Manage stock flow to floor
• Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager
• Manage shrinkage
• Regulate customer compliments and complaints
• Ensure customer requests and complaints are addressed timeously
• Ensure all merchandisers adhere to Dis-Chem merchandising standards
• Ensure promotional stock and displays are planned, implemented and maintained
• Ensure all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards
• Ensure all store objectives are achieved

Competencies

Essential:

• Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
• Strong command of the English language
• Basic financial skills - GP, mark-up, VAT, etc
• Effective interaction with suppliers, management, reps and staff
• Strong analytical skills and time management
• Manage, develop and motivate subordinates
• Trustworthy and honest

Special conditions of employment:

• Willing and able to work retail hours
• Local traveling – valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.