Store Assistant Manager (Gauteng)

O'Brien Recruitment; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A retail recruitment agency in Johannesburg is seeking a Store Assistant Manager to support store operations, manage stock flow, and lead a team. The ideal candidate will have over 5 years of retail experience and at least 3 years in a supervisory role. Strong customer service skills and tech competency are essential for this position.

Qualifications

• Matric (Grade 12) – Retail / FMCG qualification advantageous.
• 5+ years’ retail / FMCG experience across departments.
• At least 3 years’ supervisory / leadership experience.
• Strong people management and customer service skills.
• Tech-competent (MS Office, SAP / Unisolv a plus).
• Resilient, adaptable, and a problem-solver.

Responsibilities

• Support in daily store operations and achieving sales targets.
• Manage stock flow, shrinkage, and bi-annual stock takes.
• Oversee floor merchandising, promotional execution, and pricing standards.
• Handle customer requests, complaints, and compliments.
• Manage Click & Collect and online store processes.
• Assist with HR tasks: scheduling, leave, performance management, and training.

Skills

People management

Customer service

Problem-solving

Stock management

Education

Matric (Grade 12)

Retail / FMCG qualification

Tools

MS Office

SAP / Unisolv

Job description

About the Role

As Store Assistant Manager , you’ll be the right hand to the Store Manager — helping lead the team, hit sales targets, and keep operations seamless. A mix of people leadership, stock management, and customer service will be at the heart of what you do.

What You’ll Do

• Support in daily store operations and achieving sales targets
• Manage stock flow, shrinkage, and bi-annual stock takes
• Oversee floor merchandising, promotional execution, and pricing standards
• Handle customer requests, complaints, and compliments
• Manage Click & Collect and online store processes
• Assist with HR tasks : scheduling, leave, performance management, and training

What You’ll Bring

• Matric (Grade 12) – Retail / FMCG qualification advantageous
• 5+ years’ retail / FMCG experience across departments
• At least 3 years’ supervisory / leadership experience
• Strong people management and customer service skills
• Tech-competent (MS Office, SAP / Unisolv a plus)
• Resilient, adaptable, and a problem-solver