Store assistant manager

Manpower Group SA (Pty) Ltd; Durban; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager for their Gateway Mall location in Durban. Ideal candidates will have a passion for retail, strong leadership skills, and experience managing teams. This role supports operations, drives performance, and ensures exceptional customer service within a fast-paced environment.

Qualifications

• Retail background preferred.
• Strong leadership and communication skills required.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the Store Manager in daily operations and sales targets.
• Train, motivate, and guide team members to achieve KPIs.
• Handle escalated customer queries and operational issues.

Skills

Leadership

Communication

Customer Service

Sales Performance

Education

Experience in a supervisory or assistant store manager role

Job description

Are you a motivated and results-driven leader with a passion for retail? We’re looking for Assistant Store Managers to help drive performance, support day-to-day store operations, and inspire the team to deliver outstanding customer service.

Location : Gateway Mall, Durban

What You’ll Do :

• Support the Store Manager in daily operations and sales targets
• Lead by example on the floor, ensuring exceptional customer experience
• Train, motivate, and guide team members to achieve KPIs
• Monitor stock levels, merchandising, and store presentation
• Handle escalated customer queries and operational issues

What You Bring :

• Experience in a supervisory or assistant store manager role (retail background preferred)
• Strong leadership and communication skills
• A passion for customer service and sales performance
• Ability to work in a fast-paced, high-performance environment

Only shortlisted candidates will be contacted.

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Assistant Store Manager • Durban, KwaZulu Natal, ZA