Store Assistant

Vibrant Visionaries Marketing; East London; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Vibrant Visionaries Marketing in East London, South Africa, is seeking a friendly CSR to deliver exceptional support and keep customers happy. You will resolve complaints, handle technical issues and answer product/service questions on the first contact where possible.

You will provide clear, accurate information on products, pricing, policies, and promotions, escalate complex cases to the right team, and follow through to completion to ensure high customer satisfaction.

Qualifications

• Matric or equivalent is required.
• Excellent verbal and written communication in English.
• Strong problem-solving skills with a calm attitude.
• Target-driven, organized and a real team player.

Responsibilities

• Resolve complaints, technical issues, and product/service questions on the first contact where possible.
• Provide clear, accurate information on products, pricing, policies, and promotions.
• Escalate complex cases to the right team and follow through to completion.

Skills

Verbal & written communication

Problem-solving

Team player

Target-driven & organized

Education

Matric or Equivalent

Job description

We're looking for a friendly ,patient , and results -driven CSR to deliver exceptional support and keep our customers happy. Resolve complaints ,technical issues , and product / service questions on the first contact where possible. Provide clear , accurate information on products , pricing , policies, and promotions. Escalate complex cases to the right team and follow through to completion.

Requirements

• Matric or Equivalent
• Excellent verbal and written communication skills in English
• Strong problem -solving skills and calm attitude
• Target -driven , organised and a real team player