Store Assistant

Fouche & Co Recruitment; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading retail company seeks a proactive Store Assistant in Durban. The role involves managing daily operations, ensuring customer satisfaction, and maintaining store organization. Ideal candidates will have retail experience, strong numeracy skills, and a commitment to teamwork.

Qualifications

• Minimum 2 years of retail or general work experience.
• Experience with POS systems is a plus.
• Good communication skills and willingness to learn.

Responsibilities

• Assist and serve walk-in customers professionally.
• Complete daily sales calculations and cash-ups.
• Monitor stock levels and place orders as needed.

Skills

Customer service

Numeracy skills

Attention to detail

Teamwork

Initiative

Job description

The Store Assistant will be responsible for the day-to-day functions of the retail branch, including customer service, cash-ups, stock control, and store maintenance.

The role requires a proactive individual who can manage daily operations, assist walk-in clients, and support the store team to ensure smooth business flow.

Key Responsibilities :

• Assist and serve walk-in customers professionally and courteously
• Maintain a clean, organized, and well-stocked store environment
• Complete accurate daily sales calculations and cash-ups
• Assist with attendance tracking and team coordination when required
• Keep all store paperwork and stock records current
• Monitor stock levels and place timely orders to avoid shortages
• Open and close the store as scheduled
• Upsell and promote products through solid product knowledge
• Communicate store issues or updates clearly with head office
• Resolve customer concerns calmly and efficiently
• Foster a cooperative and positive team environment
• Support efforts to meet and exceed store sales targets

Key Attributes :

• Friendly, customer-focused approach
• Reliable and self-motivated
• Strong attention to detail
• Able to take initiative and work independently
• Works well in a team

Requirements :

• Minimum 2 years of retail or general work experience
• Prior experience with POS systems and basic admin
• Good communication and numeracy skills
• Familiarity with stock ordering and control
• Willingness to learn the product range and promote sales

Remuneration :

R6,000 R8,000 per month, based on experience

Working hours :

Monday Friday 08 : 30 am to 16 : 00 pm

Saturday 08 : 30 am to 15 : 00 pm

• Only shortlisted candidates will be contacted