Stock Controller

PURPOSE OF THE JOB: We are seeking a skilled Stock Controller to join our Personalization Bureau. The ideal candidate will ensure stock accuracy in alignment with the ERP system, maintain well-structured storage, and accurately record material movements. Additionally, they will manage inventory levels and support production operations to prevent stock-outs. They will need to achieve their job goals by striving for Quality, Trust and Security at all times.

KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):

The key responsibilities of the position are as follows, but not limited to:

Inventory Management:

• Monitor and maintain accurate inventory levels of raw materials, supplies, and finished products.
• Track inventory using an automated system (ERP) and ensure proper data entry and reporting.
• Perform regular cycle counts and annual inventory audits, reconciling discrepancies in physical counts and system records.
• Coordinate with purchasing and production teams to ensure timely replenishment of stock to meet production demands.
• Ensure procedures are followed to ensure accuracy in stock (audit relevant documents, and comparing it to the ERP).
• Monitor and maintain accurate inventory levels on items not recorded in the ERP.

Warehouse Organization:

• Oversee the organization and safe storage of materials and finished products in the warehouse to maximize space and minimize damage.
• Ensure that inventory is stored following regulatory guidelines for security and compliance, particularly for sensitive materials like personalization components.
• Establish and maintain proper labelling and binning systems to ensure efficient material handling.

Order Fulfillment and Distribution:

• Work with the production team to prioritize inventory allocation to meet customer deadlines and production schedules.
• Maintain inventory levels to meet order requirements.

Warehouse Operations:

• Supervise warehouse staff (if applicable), providing training on warehouse procedures, safety, and inventory management practices.
• Ensure that warehouse operations comply with OSHA and other safety regulations, ensuring a safe working environment.
• Implement lean or best-practice inventory management systems to improve warehouse efficiency and reduce waste.

Communication & Coordination:

• Resolve any inventory discrepancies or issues in a timely manner and report them to management.
• Communicate with vendors, carriers, and other external parties to coordinate deliveries and shipments.

Documentation & Reporting:

• Maintain detailed and accurate records of inventory transactions and any incidents or issues.
• Prepare regular reports on inventory levels, warehouse performance, and shipping accuracy.
• Monitor expiration dates, batch codes, and other critical parameters specific to personalization materials.
• Ensure the FIFO methodology is followed at all times and with all materials.

MINIMUM ACADEMIC QUALIFICATIONS:

• Diploma or Bachelor's Degree in Supply Chain Management, Logistics, or similar qualification.

PROFESSIONAL EXPERIENCE:

• Minimum of 2-3 years of experience in warehouse operations, inventory control, or a related role, preferably in a manufacturing or production environment.
• Experience with warehouse management systems (WMS) or Enterprise Resource Planning (ERP) software is strongly preferred.
• Familiarity with card personalization processes is a plus.

KNOWLEDGE, SKILL & ABILITIES:

• Work well under pressure and possess problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work independently and manage multiple tasks effectively.