Starbucks Shift Supervisor 111571

EG Group; Newcastle; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An established industry player is seeking a dynamic Shift Supervisor to lead the team at a popular coffee chain. In this role, you will ensure product quality, manage daily operations, and deliver excellent customer service while motivating your colleagues. This is a fantastic opportunity for those with supervisory experience or a background in hospitality or retail who are ready to step into a leadership role. Enjoy a variety of perks, including discounts, bonuses, and opportunities for growth and development. If you are passionate about making an impact and leading a team, apply today to start your exciting career journey!

Benefits

30% EG Starbucks Discount

15% Asda Discount Card

Employee Assistance Program

Quarterly Bonus Incentive

Compassionate Leave

Free Beverage on Shift

Life Assurance

Recognition Rewards

Learning & Development Opportunities

Access to Learning Hub

Qualifications

• Supervisory experience preferred, especially in hospitality or retail.
• Ability to lead a team and ensure excellent service.

Responsibilities

• Supervise and motivate colleagues to ensure timely completion of duties.
• Assist Store Manager with stock control and administration.
• Maintain a clean and welcoming store atmosphere.

Skills

Leadership

Customer Service

Team Motivation

Food Safety Compliance

Stock Control

Education

Supervisory Experience

Experience in Hospitality or Retail

Job description

Hourly Rate :

13.05 per hour

Bonus Scheme :

Quarterly Bonus Incentive!

Company :

EG Group

Role Overview

Looking for your next leadership opportunity? Become a Shift Supervisor at Starbucks!

Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.

Why Starbucks

To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy:

• 30% EG Starbucks Discount on food, drinks, and merchandise!
• 15% Asda Discount Card for extra savings!
• Employee Assistance Program.
• Quarterly Bonus Incentive — work hard and reap the rewards!
• Compassionate Leave for times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform — enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Recognition Rewards to celebrate your achievements!
• Learning & Development opportunities.
• Work Anniversary Awards to mark your milestones.
• Access to the Learning Hub featuring the world's largest online course library!

A Typical Day as a Supervisor

• Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
• Promote a welcoming team environment, ensuring excellent customer service and upselling products.
• Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
• Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
• Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
• Lead by example, ensuring colleagues adhere to uniform regulations and providing cover during busy periods or absences.
• Prepare coffee, food, and other beverages in line with formula standards.

Got What It Takes?

Are you ready to take the next step in your career? While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.

Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply, please email a copy of your CV with the reference Starbucks Shift Supervisor Holditch 111571.

Required Experience

Manager

Key Skills

Children Activity, Football, Data Warehousing, Domestic, Bakery, Activex