Stages Supervisor

Joburg City Theatres; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A prominent entertainment venue in Gauteng is seeking a Stages Supervisor to manage front of house staff and ensure high service standards. The ideal candidate must have at least a Grade 12 certificate and relevant experience in hospitality management. Responsibilities include compiling rosters, conducting staff briefings, and maintaining hygiene and service standards. This role offers a dynamic work environment with opportunities for training and development.

Qualifications

• 1 year experience within the hospitality environment.
• A minimum of 6 months’ restaurant supervision or related field.

Responsibilities

• Compile daily rosters for all front of house staff.
• Hold regular staff briefing sessions.
• Ensure all staff are correctly and smartly dressed, offering professional and courteous service.
• Conduct regular checks on the POS system for menu prices.
• Maintain profit margins through effective control systems.
• Ensure prompt and efficient service of all food & beverages.
• Address customer complaints promptly.

Skills

Hospitality Management

Restaurant Supervision

Customer Service

Education

Grade 12 / Matric plus relevant Certificate in Hospitality Management

Job description

Job Title: Stages Supervisor

Location: Gauteng, Johannesburg

Deadline: August 22, 2025

Minimum Requirements

• Grade 12 / Matric plus relevant Certificate in Hospitality Management
• 1 year experience within the hospitality environment
• A minimum of 6 months’ restaurant supervision or related field

Key Responsibilities

• Compile daily rosters for all front of house staff
• Hold regular staff briefing sessions
• Ensure all staff are correctly and smartly dressed, offering professional and courteous service
• Conduct regular checks on the POS system for menu prices and ensure timely updates for any price increases
• Maintain profit margins through effective control systems, including issuing against dockets, sales analysis, menu costing, and cash checks
• Ensure prompt and efficient service of all food & beverages to set standards
• Ensure all food & beverage orders are placed on time with the central warehouse
• Maintain maximum security, especially during cash-ups
• Adhere to hygiene standards set by the company and statutory regulations
• Address customer complaints promptly
• Identify training needs and ensure effective training
• Conduct daily, mid-month, and month-end stock takes
• Regularly test staff performance in front and back of house roles
• Attend required meetings
• Implement regular on-the-job training to meet standards
• Manage cash, banking, and float controls
• Perform administrative and management duties