SSDM: Debtors Supervisor

Spec-Savers Distribution; Gqeberha; On-site; ZAR 360,000 - 520,000; Full time

Job summary

Spec-Savers Distribution in Port Elizabeth is seeking a Debtors Supervisor to lead the debtors department, ensuring timely collection of outstanding debts and strong client relations.

You will oversee a team of debtors clerks and analysts, provide coaching, set targets, and implement efficient AR processes in line with ICARE values.

The role requires leadership, excellent communication, and solid knowledge of financial principles and accounting software to optimise cash flow.

Qualifications

• Bachelor's degree in finance, accounting, or a related field (or equivalent experience).
• Proven experience in debt collection, accounts receivable management, or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Sound knowledge of financial principles and debt recovery strategies.
• Proficiency in using accounting software and MS Office applications.
• Analytical thinking and problem-solving abilities.

Responsibilities

• Management of various debtors book.
• Customer management and care.
• Staff training and review.
• Monitoring the key performance indicators of team members
• Ensuring team meets deadlines and quality of work is up to standard
• New client on boarding with various medical schemes,
• Reporting to management,
• Special projects as required from time to time.
• Team Leadership
• Conduct weekly reviews (1:1)
• Franchisee Engagement
• Risk Mitigation

Skills

Leadership

Team management

Communication

Debt collection

Accounts receivable

Financial principles

Education

Grade 12

National Certificate

Tools

Accounting software

MS Office

Job description

Closing Date 2026/08/31
Reference Number KFM260824-1
Job Title SSDM: Debtors Supervisor
Job Type Permanent
Business Unit Spec-Savers Debtors Management
Department Finance
Number of Positions 1
Location - Town / City Port Elizabeth
Location - Province Eastern Cape
Location - Country South Africa
Minimum Education Level Grade 12 | National Certificate
Job Category Finance

Job Advert Summary

The Debtors Supervisor is responsible for overseeing the debtors department within an organization. They play a crucial role in managing and monitoring the accounts receivable process, ensuring timely collection of outstanding debts, and maintaining strong relationships with clients and internal stakeholders. The Debtors Supervisor leads a team of debtors clerks and analysts, providing guidance, support, and training to ensure accurate and efficient debt collection practices.

At our company, we live by our ICARE values: Innovation, Collaboration, Accountability, Respect, and Empathy. We believe in fostering creativity and developing forward-thinking solutions to drive excellence. Our collaborative approach brings together diverse perspectives to achieve shared goals, while accountability ensures that we take ownership of our actions to build trust and credibility. We hold respect at the core of our interactions, valuing each individual’s contributions and treating everyone with dignity. Lastly, empathy guides us to understand and support others, creating a compassionate and inclusive environment where everyone can thrive.

Minimum Requirements

• Bachelor's degree in finance, accounting, or a related field (or equivalent experience).
• Proven experience in debt collection, accounts receivable management, or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Sound knowledge of financial principles and debt recovery strategies.
• Proficiency in using accounting software and MS Office applications.
• Analytical thinking and problem-solving abilities.

Duties and Responsibilities

• Management of various debtors book,
• Customer management and care,
• Staff training and review,
• Monitoring the key performance indicators of team members
• Ensuring team meets deadlines and quality of work is up to standard
• New client on boarding with various medical schemes,
• Reporting to management,
• Special projects as required from time to time.
• Team Leadership
• Conduct weekly reviews (1:1)
• Franchisee Engagement
• Risk Mitigation