Sr Engineering Manager – Grafana Ops IRM (Remote, Spain)

About The Role

At Grafana Labs, our department builds products to make it easy to detect, respond and learn from incidents with minimal toil. Our products are built on top of Grafana’s open-source observability platform, integrating alerting, slos, on-call, and incident management. We are looking for an Engineering Manager to help us grow and develop our Incident Response Management platform. This platform includes both OnCall response and Incident resolution collaboration solutions. Our managers take an active role in creating a healthy and productive environment for our engineers. They are expected to guide cross-team collaboration, tune team practices, facilitate communication, resolve blockers, and coach each team member in their development. As we grow, we’re aiming to improve our performance, increase our reliability, and delight our users every step of the way.

Requirements

• The core focus of the role is on people management, but you should have enough technical skills/understanding of our stack to manage a highly technical team/product.
• You will act as an execution leader and work with your peers and Grafana Product & UX teams to ensure the roadmap is defined and up-to-date.
• You have a strong technical background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves.
• You will be comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, be it technical or product-focused.
• While you’re great with people and adept at managing relationships, you still keep up-to-date with technical trends and shifts to understand better the challenges ahead.
• Ideally, you will have a Computer Science degree or equivalent experience and have worked as a software engineer before moving into management.
• Familiarity with public Cloud and SRE/DevOps concepts & struggles would be a strong advantage.

Your Day-to-day Will Include

• Leading Regular 1:1s to ensure your direct reports are motivated, engaged, and learning.
• Coaching and mentoring your direct reports.
• Providing continuous feedback to engineers to ensure that they can add value while maintaining high standards.
• Contributing to and reviewing design documents for upcoming features.
• Guiding engineers in effective cross-functional collaboration inside and outside the team.
• Assisting the team in breaking down features into iterative tasks.
• Collaborating with Product, UX, leadership, and engineers to help define and influence product strategy, roadmaps, and technical designs.
• Growing the team working with PeopleOps to attract and hire talent.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies — including Bloomberg, JPMorgan Chase, and eBay — manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

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