Sr. Engagement Manager, SDT ProServe

ENGINEERINGUK; Cape Town; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading company is seeking an Engagement Manager to lead complex cloud solution projects. The role involves combining technical expertise with project leadership skills to ensure successful implementations of AWS-based solutions. The ideal candidate will have extensive experience in cloud computing and project management, along with strong communication skills. This position offers opportunities for mentorship, career growth, and a commitment to work-life balance.

Benefits

Mentorship & Career Growth

Work/Life Balance

Qualifications

• 5+ years experience in cloud computing.
• 7+ years experience in project management of technical programs.

Responsibilities

• Leading and managing complex cloud migration and implementation projects.
• Bridging business requirements with technical solutions.

Skills

Cloud Computing

Project Management

Technical Communication

Education

Bachelor's degree in Computer Science

Bachelor's degree in Engineering

Tools

AWS

Project Management Professional (PMP)

Job description

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View more categories View less categories Sector Distribution and Warehouse, Technology Role Manager Contract Type Permanent Hours Full Time

DESCRIPTION

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework, you will demonstrate technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You are expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and communicate technical concepts effectively to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. You will apply your management and leadership capabilities to execute project plans successfully, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that helps customers realize their desired business outcomes using the AWS Cloud. We collaborate with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team offers various services to help customers achieve specific outcomes related to enterprise cloud adoption, and provides focused guidance through our global specialty practices covering a variety of solutions, technologies, and industries.

Key job responsibilities

• Leading and managing complex cloud migration and implementation projects
• Using comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions, and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and mapping them to business outcomes
• Decomposing complex technical problems into actionable solutions and contributing to technical documentation and standards

A day in the life

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from small- and mid-market accounts to enterprise-level customers, including the public sector. The AWS Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support partners with a global list of customers building mission-critical applications on AWS.

About the team

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting, non-traditional, or includes alternative experiences, don’t let that stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, earning the trust of startups to Global 500 companies with our robust suite of products and services.

Inclusive Team Culture

At AWS, learning and curiosity are core. Our employee-led affinity groups foster inclusion, empowering us to celebrate our differences. Events and learning experiences like CORE and AmazeCon inspire us to embrace our uniqueness.

Mentorship & Career Growth

We aim to be Earth's Best Employer, offering knowledge-sharing, mentorship, and career development resources to help you grow professionally.

Work/Life Balance

We value work-life harmony and strive for flexibility to support your personal and professional success.

BASIC QUALIFICATIONS

• 5+ years experience in cloud computing
• 7+ years experience in project management of technical programs
• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience
• Fluent in English, both verbal and written, in technical and business settings

PREFERRED QUALIFICATIONS

• Experience with AWS preferred
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
• Proven ability to establish technical credibility with engineering teams and senior decision-makers

Amazon is an equal opportunity employer that values diversity. We welcome applications from all societal groups and are committed to employment equity. Applicants must be legally authorized to work in South Africa, submitting ID or passport and work permits if applicable.

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